Phone (937) 456-1499
Fax (937) 456-5591
Payment information can be obtained by registering for the Child Support Web Portal @ www.jfs.ohio.gov/ocs or by calling the interactive voice response system (IVR) at 1-800-860-2555.
Services provided by CSEA:
■ Location of non-custodial parents
■ Paternity establishment
■ Collection of child support payments and/or alimony
■ Establishment and modifications of child support orders
■ Enforcement of child support orders, medical support orders and alimony
Services NOT provided by CSEA:
■ Visitation issues
■ Custody issues
■ Legal representation of individuals
Effective October 1, 2005, Ohio implemented a law (HB66) requiring a mandatory electronic disbursement program for support payments providing you a faster, simpler, safer way to receive your support payments.
■ No check cashing fees
■ No worries about stolen checks
■ No waiting by the mailbox
1. Direct Deposit
With Direct Deposit, your support payments are deposited directly to your account at your financial institution. Your payments will be deposited automatically after the state receives and posts a payment to your case. The statement you receive from your financial institution will provide you with a record of your deposit. Always remember to make sure your payment has been deposited into your account before accessing the funds.
2. smiONE™ Visa Debit Card
The Ohio Child Support Debit Card Program provides you with a debit card called the smiONE™ Visa Debit Card to receive and use your support payments. Support payments are credited to your smiONE™ card automatically after the state receives and posts a payment to your case. You do not need a bank account to be enrolled. You can use the card at any place that accepts Visa debit cards. Cash withdrawals from your card can be made at any ATM or bank teller window displaying the Visa brand marks. The smiONE™ Debit Card website contains additional information about this card.
Ohio smiONE™ Balance and Transfer Information
Cardholders can access their available balance and transaction history securely at http://www.smionecard.com. All transaction information is displayed immediately in date and time order. Cardholders may also access balance and transaction information by calling Ohio smiONE™ Customer Support at 1-855-279-2744.
Enrollment is simple! Visit http://oh.smartchildsupport.com and follow the instructions to enroll in either direct deposit or smiONE™ debit card. You can also complete the Ohio Child Support Program e-Disbursement Enrollment Form, sign it, attach your voided check or deposit slip, and follow the mailing/faxing instructions.
FREQUENTLY ASKED QUESTIONS
A large variety of FAQs are available to help answer
your child support questions at http://jfs.ohio.gov/OCS.
Effective 07/01/2019 our agency accepts cash, check or credit card payments from "walk-ins"; Payments can also be made online @http://oh.smartchildsupport.com using a checking/savings account debit or credit/debit card.
Payments by mail: Personal check, money order or cashier's check made out to Ohio CSPC can be mailed to:
OHIO CHILD SUPPORT PAYMENT CENTRAL
PO BOX 182394
COLUMBUS, OHIO 43218
Make sure you have your case and order # on the check or money order.